Refund Policy
Refund Policy
# Refund Policy
Last updated: May 2026
At *Student Consultancy UK*, we aim to provide professional and reliable educational consultancy services. Please read our Refund Policy carefully before purchasing any service.
## 1. General Policy
Due to the nature of consultancy, digital, and personalized services, all payments made to Student Consultancy UK are generally non-refundable once work has commenced.
By purchasing our services, you acknowledge and agree to this policy.
## 2. Eligibility for Refunds
Refund requests may only be considered under the following circumstances:
* A duplicate payment was made accidentally
* The requested service was not started by our team
* We are unable to provide the purchased service
* A billing error occurred on our side
All approved refunds are processed at the sole discretion of Student Consultancy UK.
## 3. Non-Refundable Situations
Refunds will not be issued in the following situations:
* Change of mind after work has started
* Delays caused by the client’s late responses or incomplete information
* Rejection of university admissions, visas, scholarships, or applications
* Dissatisfaction based on personal expectations not included in the agreed service
* Services already completed or delivered
* Violation of our Terms & Conditions
## 4. Processing Time
If a refund is approved, processing may take between 7–14 business days depending on the payment provider or banking institution.
## 5. Chargebacks & Payment Disputes
Customers are encouraged to contact us before initiating any chargeback or payment dispute.
Unauthorized or fraudulent chargebacks may result in:
* Suspension of services
* Permanent account restrictions
* Legal recovery actions where applicable
## 6. Service Cancellation
Clients may request cancellation before work begins. Once work has commenced, cancellation requests may not qualify for a refund.
## 7. Contact Us
For refund-related inquiries, please contact:
*Student Consultancy UK*
Email:
info@studentconsultancy.uk
Website: studentconsultancy.uk
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### Disclaimer
Student Consultancy UK provides independent educational consultancy and support services only. We do not guarantee academic results, admissions, scholarships, or visa approvals.